Customized training programs – contact us to discuss you or your team’s training needs!
Coming in Winter of 2022!!
Administrative Investigator Training Course- Full 5 day training program
Modules throughout the 5 day training include but are not limited to:
- Legislation and the Canada Labour Code
- Personal & unconscious bias
- Ethics in investigations
- Preparing for an interview
- Building rapport
- Trauma-responsive approaches
- Interpreting values and ethics & code of conducts
- Analyzing data and justifying your findings
- Root Cause Analysis (1/2 day portion of the training)
- Collaborative approaches to working with clients
- Writing recommendations
Preventative Training for Workplaces:
- Harassment and Violence Awareness and Prevention
- Managing Employee Conflict
- Respectful Workplace Communication
Stand-alone workshops and add-ons:
- The business of administrative investigations: half day presentation for future external investigators
- Creating rapport and trauma-responsive approaches: full day workshop exploring how to maintain rapport with clients while protecting the integrity of an investigation, building rapport with main parties, and trauma-responsive interview techniques and approaches to use throughout the investigative process
- Analyzing occurrences: full day workshop of various scenarios to practice analyzing data and justifying findings